General Directorate of Civil Service Management


The General Directorate of Civil Service Management is one of the main branches of IARCSC that is comprised of 6 directorates and a department. This general directorate works toward improving the status of civil service delivery in the country. The duties and responsibilities of the directorate include:

  • Bringing reforms;
  • Business process simplification;
  • Improving the living status of civil servants through policies and legislation;
  • Building the capacities of the directorates, HR departments, ministries and independent government agencies;
  • Synergizing working procedures and structures of ministries and agencies;
  • Striving for gender equality among civil servants;
  • Consolidating and centralizing civil servants and HR information systems;

It also shares the IARCSC’s vision of: “Having a compliant, non-political, stable and transparent civil service administration within the framework of good governance that has the ability to effectively and efficiently use public resources toward delivering basic services, increasing revenues and supporting the development of private sector for economic and social development of Afghanistan.”


  • Development and implementation of strategies, policies and laws pertinent to the general directorate of civil service;
  • Operation budget preparation and monitoring of its expenditure in all civil service sections based on the needs of the general directorate;
  • Addressing the personnel and conduct issues of civil servants and implementing prescribed measures in the laws and procedures through relevant entities;
  • Developing new procedures;
  • Implementation of the new Pay and Grading system in ministries and independent government agencies based on the Civil Service Law;
  • Preparing the civil servants database in all ministries and independent government agencies;
  • Exercising the laws and procedures, international conventions and using internationally accepted best practices;
  • Issuing guidelines and procedures for capacity building of HR staff and Reform Implementation and Management Units in ministries and independent government agencies;
  • Developing guidelines for improved implementation of HR rules and regulations.